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                              Item Tracking

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                              Table of Contents

                              Video Walkthrough Item Tracking Item Tracking FAQ

                              Linxup Item Tracking keeps track of everything in the truck required to get the job done right.

                              Find which truck your tool is in, which job site the equipment is on, and how long it has been there.

                               

                               

                              Video Walkthrough

                              Tool Tracking

                               

                              Item Tracking

                              To view your tool tag on the live map, you will need to set it up by creating an Item and adding the tool tag number to the Item you want to track.

                               

                              Tool Tag Setup

                              1. Log in to your Customer Portal and click ‘Setup’ from the top toolbar.
                              2. Select ‘Item Setup’ from the left menu.
                              3. Select ‘ADD NEW FOB +’ from the top right corner.
                              4. Add the digits after WQTL- on the back of your tag and select ‘SAVE.’

                               

                              Add New Fob pop up on Item Setup

                               

                              NOTE: If your Items are not already created, you can add and assign fobs from the 'ADD NEW ITEM' button.

                               

                              Add Tracked Item pop up on Item Setup

                               

                              Item Setup

                              1. From ‘Item Setup,’ select ‘ADD NEW ITEM +’ from the top right corner.
                              2. Enter your ‘Item Name’ in the top left field in the pop up box.
                                • This is the name that will show on the Live Map label.
                              3. Under ‘Assigned Fob,’ select ‘+’ to add a new fob, or select an existing fob from the dropdown menu.
                                • This is the number after WQTL- on the back of your physical tag. 
                              4. Select ‘SAVE’ to complete setup.

                               

                              Live Map Features

                              1. Select your tracker from the ‘Trackers’ list on the Map page.
                              2. If there is at least one Item in range of the vehicle, you'll see the grey dot representing the Item on the vehicle selection pane.

                               

                              After setting up and assigning fobs/tags to items, you will now be able to view items on the live map. 

                               

                              NOTE: Live tool tag view will only happen AFTER the tag is in range and has been scanned by a compatible vehicle tracker.

                               

                              Item Tracking section highlighted on Map page

                               

                              1. Additionally, the item(s) will show in the vehicle window. Select the item and it will open additional details about that item such as the optional make/model field, battery percentage of the fob, and time it was last scanned and by which vehicle.

                               

                              Open Tool Information Box

                               

                              Item Tracking Pane

                              1. Click ‘Item Tracking’ to open up a right rail to view a list of all items. 
                              2. Select which item(s) to display on the Live Map.

                               

                              Item Tracking menu open on Map page

                               

                              Item Tracking FAQ

                              What is my WQTL number and where do I find it?

                              The WQTL is on the back of your fob/tag.

                               
                               

                              How do I attach my fob/tag to equipment?

                              With the small screw holes, there are many options to attach these tags. Options include the use of self-tapping screws, a piece of 3M tape, zip ties, or even a key ring.

                               
                               

                              Are these tags okay to use outside?

                              Yes. These are IP67 rated which means they are waterproof and dust proof. They cannot handle long periods of complete water submersion.

                               
                               

                              I have set up my items and assigned fobs. Why do I not see them on my Map?

                              Make sure you have typed the WQTL digits correctly and the vehicle that is in range of the tag has started and ran long enough for it to establish its first scan.

                               
                               

                              What is Clustering?

                              Clustering is a feature that groups the number of individual tracker icons that are displayed on the map. It is particularly helpful if you track a large number of vehicles, assets, items or customers.

                              To view your Tracker and Item clusters:

                              1. Select ‘Map Options’ on the top toolbar on the Map page.
                              2. Select the ‘Clustering’ dropdown to display the available cluster types.
                                • Icons will be clustered into colored circles with a number, which indicates the number and type of trackers in that location.
                                • Cluster types can show in three colors:
                                  • Orange - Trackers.
                                  • Black - Items or Customers.
                                  • Brown - Combination of Trackers and Items.
                                • You can return to the default view without clustering by selecting ‘Disable Clustering’ on the Map Options menu.
                               
                               

                              Will these show up in my geofence alerts and reporting?

                              At this time, the tool tracking features are only on the Live Map.

                               
                               

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