Table of Contents
Below are the installation instructions for your device.
To view the device on your portal, please ensure to activate your device.
Installing Your JBUS Device
You will need this device and the adapter cable that matches the port in your vehicle:
 9-Pin Port Cable |
 6-Pin Port Cable |
 OBD-Shaped (J 1962) Port Cable |
For best results, begin with the ignition off and the vehicle outside of any garages.
- Attach the vehicle end of the adapter cable to the port on the vehicle making sure to secure the connection. 9 and 6 pin adaptors have a locking collar.
- Connect the device to the cable.
- Start the engine on the vehicle and give the device a few minutes to boot up, determine its location, and connect to the cellular network.
- The device has two very small lights next to the small connector on the side of the device, which are useful for determining the status of the device and for troubleshooting.
- If no lights are showing after installation, check the connections. Diagnostic ports should be powered when the ignition is both on and off. No lights on the device may indicate that the diagnostic port is not supplying power to the device.
Green
- Slow blinking = normal operation with the ignition off
- Fast blinking = normal operation with the ignition on
Red (will blink in a repeating sequence):
- 2 blinks = cellular network issue (can’t connect to network)
- 3 blinks = GPS error (device can’t get a satellite signal — move device to a better location or move vehicle to a better area)
- 5 blinks = cellular modem error (this is a device issue that will need assistance)
That's it! You're ready to start tracking.
Now it's time to start customizing your account. Visit our features section to learn how to set up users, geofences, alerts, and more.