Table of Contents
Below are frequently asked questions about tracker information in your mobile app.
Select the arrow to reveal the answers to your questions.
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Video Walkthroughs |
How to view, edit, and add Trackers on the mobile app
How to assign Drivers to Trackers
Tracker Information FAQ
Where in the mobile app do I find my tracker list?
The tracker list can be found by tapping the 'Trackers' button located on the Map tab in the app. Tap a tracker on the list to view more details.
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How do I find Route Replay, Alerts, Videos, Geofences, and Maintenance for a specific tracker on the mobile app?
Select a tracker from the map by touching its icon. Tracker information will display at the bottom of your screen. Here, you can find Route Replay, Alerts, Videos, Geofences, Maintenance, Share ETA, Reports and more for each specific tracker.
How do I find more details for a specific tracker on the mobile app?
You can find more details for a tracker by selecting it on the map and then swiping up on the tracker information at the bottom of your screen.
Some pieces of tracker identification can be edited from the Tracker Setup screen. You can access this screen by navigating to ‘More’ > ‘Setup’ > ‘Tracker Setup’ or you can select the question mark icon next to ‘How do I edit Tracker Details?’ on Tracker Details to be taken directly to the Tracker Setup screen.
How do I edit tracker details from the mobile app?
You can find more details for a tracker by selecting it on the map and then swiping up on the tracker information at the bottom of your screen.
Some pieces of tracker identification can be edited from the Tracker Setup screen. You can access this screen by navigating to ‘More’ > ‘Setup’ > ‘Tracker Setup’ or you can select the question mark icon next to ‘How do I edit Tracker Details?’ on Tracker Details to be taken directly to the Tracker Setup screen.
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