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Below are frequently asked questions about troubleshooting your Long Term Asset Tracker.
Select the arrow to reveal the answers to your questions.
Frequently Asked Questions
How do I install batteries in my long term asset tracker?
Lithium thionyl chloride (LTC) AA batteries have been included with your device. With a 2x per day ping rate, LTC batteries will last 3-4 years.
It is very important to use 1.5V Lithium, or 3.6V Lithium thionyl chloride (LTC) AA batteries. LTC batteries not only offer a longer life, but can withstand higher temperatures. We do not recommend the use of normal alkaline batteries, which will only power the ATLT for a few weeks of operation.
NOTE: INSTALL THE BATTERIES CAREFULLY. The tracker does not have reverse voltage protection, so installing batteries backwards can damage your device.
The springs are the negative terminals.
How do I replace the batteries?
Replacement batteries can be found from the following resources:
SAFT LS14500, AA, 3.6V, 2600mAh Li-SOCl2 (Li-SOCl2 is the same as LTC.)
TADIRAN TL-5903/S, AA, 3.6V,2.4Ah, LTC
PKCELL ER14505-2400, AA, 3.6V, 2.4Ah, LiSOCl2
EEMB ER14505, AA, 3.6V, 2600mAh, Li-SOCl2
Jauch Quartz ER14505J-S, AA, 3.6V, 2.6Ah, LTC
NOTE: INSTALL THE BATTERIES CAREFULLY. The tracker does not have reverse voltage protection, so installing batteries backwards can damage your device.
The springs are the negative terminals.
How do I troubleshoot the ATLT?
To reset the ATLT, note how the batteries are installed before removing them. Once you remove the batteries from the device, wait 1 minute before reinstalling them exactly as they were.
NOTE: INSTALL THE BATTERIES CAREFULLY. The tracker does not have reverse voltage protection, so installing batteries backwards can damage your device.
The springs are the negative terminals.
If you have any questions or you need further assistance, please contact Support.
We're here to help!
877-732-4980