NOTE: It is important to install your camera before you activate it.

1. If you are also setting up a new GPS tracker, follow the instructions for the Activation and Installation for the tracker.
2. If the GPS tracker is already activated, follow these instructions:
   • Take note of your camera’s serial number. The serial number of your camera is also the activation code. It can be found on the box, on the bottom of your camera, or on the start up screen when you turn the camera on.
   • Log in to your portal.
   • Click ‘Setup’ > ‘Add a New Tracker’ > Select ‘Camera.’
   • Enter the 11-digit serial number and click ‘Continue.’

Cameras can be paired to a tracker 2 different ways:

From Tracker Setup:

• Click the edit button (pencil icon) next to the tracker you want to assign a camera to.
• Click the drop-down under ‘Camera’ and choose which camera to assign to the tracker.
• Click ‘Save.’

From the Map Page:

• Click on the tracker to assign the camera to from the left-hand rail.
• Click the edit button (pencil icon) next to the tracker name.
• In the popup window, click the drop-down for ‘Assigned Camera’ and choose which camera to assign to the tracker.
• Click ‘Save.’

First, be sure to power on and activate your camera.

OBD Power Adaptor

	Supply Power to Tracking Device and Camera Look under the steering wheel to find the OBDII port and plug in the Y splitter. Plug in the OBD tracker and the camera’s OBD power adapter into either end of the Y splitter. Next, use the flexible cable ties to secure the cable under your dashboard and prevent any slack from hanging in the footwell.
	Tuck Stick Route the cable up the doorjamb to the windshield and extend it past the center of the dashboard. Use the Tuck Stick to hide the cable in the gap between the dashboard and windshield.
	Suction Beam Select a tail length (we recommend the 5” to start) and slide it onto the arm. Insert the cable ball into the beam and route the cable down to the notch on the tail. Center the beam on the dashboard and gently push the tail against the windshield. Moisten the suction cup. Lift and push the suction cup against the windshield using your thumb, then push the lever to securely lock in place. We recommend using the shortest tail possible, so the driver has the best view forward. Longer tails may be needed to achieve the best inside camera view.
	Camera Plug the cable into the camera and mount it onto the beam. Use the Tuck Stick to tidy up any loose cable on the dashboard.

Hardwired Installation

This hardwired installation kit includes an adaptor that attaches to the Dash Cam's OBD power cable and can be wired to a vehicle's 12 volt electrical system.

All connections should be made in accordance with established automotive standards and should not be exposed to the elements. The Dash Cam is not weatherproof.

Locate a constant power source in the cab of the vehicle. The constant power source needs to have a minimum of 12 volts when ignition is off. The camera will power down if the voltage falls below 12 volts. Connect the red wire to the constant power source. locate a suitable grounding point. This is typically a chassis bolt that goes through the metal in the vehicle or an existing fastener on a metal bracket. connect the black wire to the grounding point making sure that the wire is secure. connect the Dash Cam OBD power cable to the power supply making sure the connectors are tucked up and out of the way. If necessary, use a zip-tie or other cable management device to ensure there is no stress on the wire connections.

During activation you will have an opportunity to pair your camera with a specific device. You can also change this pairing and/or unassign cameras on either the Map or Setup pages. 

NOTE: Please ensure you save all footage you need before unpairing and repairing the camera. Unpairing the camera erases footage on the camera.

To pair a camera or change the device the camera is paired to:

• On the Map page:
  • Click on the tracker with assigned camera in the tracker list on the left.
  • Click the edit button (pencil icon) next to the tracker name.
  • In the pop-up window, click the drop-down for ‘Assigned Camera’ and choose unassign to unpair a camera, or choose a camera to assign to a tracker.

• On the Setup page:
  • Go to Tracker Setup.
  • Click the edit button for the tracker you want to change.
  • Under ‘Camera,’ choose unassign to unpair a camera, or choose a camera to assign to a tracker.

To access settings on the camera:

• Tap the touchscreen on the camera display to access the settings menu where you can turn off the display, the inside camera, and more.
• Settings include:
  • Brightness: Adjust display brightness for night time driving.
  • Volume: Adjust the volume for Push-to-talk and tone playback.
  • Inside camera: Turn off your inside camera.
  • Display: Turn off your camera's display.
  • Tap to create clip: Enables you to tap to tag clips. Additionally, puts a menu icon in the lower left hand corner of the screen to access the camera menu.
  • Swipe down on the display to turn off the inside camera.

To adjust camera settings in the portal:

• The settings for your Linxup camera can be controlled from ‘Setup’ > ‘Camera Setup.’
• Visit the Camera Settings article to learn more about customizing your camera settings.

To receive alerts:

1. Navigate to Setup.
2. Click ‘General Notifications’ in the left-hand menu.
3. Click ‘Add Notification.’
4. Fill out all Notification details and options:
   
   • Name Notification
   • Trackers, Drivers, or Groups to Monitor
   • Alert Types
     • Select the Camera Preset to engage all camera related alerts for your vehicle or select from the Available Alerts list.
   • Alert Delivery
5. Click ‘Save.’

When the Dash Cam is on, users can turn off the inside camera by swiping downward with their finger on the screen. To turn the inside camera back on, swipe your finger up on the screen.

With the camera powered on, tap the camera screen and a ‘Settings’ menu will appear. You may toggle the inside display on or off.

The Dash Cam with GPS requires a separate GPS device to pair the camera with on the portal. The Dash Cam and the GPS device are installed separately in the vehicle.

The Stand Alone Dash Cam requires only the camera and the ProCable, which serves as the GPS device.

Stand Alone Dash Cam operates like a vehicle tracker and a camera.

When ignition is on, the Stand Alone Dash Cam reports to the portal at 1 minute intervals and the camera will be in active recording mode.

The camera will report idle activity when ignition is on and the vehicle is not moving.

If the vehicle ignition is on and the camera has not moved for approximately 10 minutes, it will transition from active mode to guard mode. Movement returns the camera back to active mode.

The Stand Alone Dash Cam shows driver behavior events and alerts.

Speeding, Harsh Braking, and Rapid Acceleration appear in route replay and on the Alerts tab.

Harsh Braking and Rapid Acceleration alerts will automatically send video to the cloud and be visible on the Videos tab and the Alerts tab.

When a Harsh Braking or Rapid Acceleration event is generated, the Stand Alone Dash Cam will display a message on the screen and audibly announce that an event has occurred.

The camera volume can be adjusted by accessing the menu on the camera by tapping on the screen.

If driver editing is disabled, driver editing will have to be re-enabled for the audio to be able to be adjusted and then disable again to lock driver editing access.

The Online/Offline status of your Linxup camera can be found at the top of your Alerts or Videos rail.

There are 8 statuses that help you understand the current state of your camera:

1. ONLINE - Camera is powered on and functioning properly.
2. OVERHEATED - Excessive heat has caused the camera to power down.
3. UPDATING - The camera is currently updating and should be Online after the update.
4. RESTARTING - The camera is restarting and should be Online after the restart.
5. UNPLUGGED - The camera has lost power due to it being unplugged.
6. LOW BATTERY - The battery voltage of the vehicle isn’t sufficient to power on the camera.
7. UNKNOWN - Camera is offline and the system is unable to determine the reason. Try resetting the device and contact Support if unsuccessful.
8. ERROR CHECKING CAMERA STATUS - Communication with the device is failing. This is most often due to poor cellular connection or a busy network. Please try again and contact Support if unsuccessful.

Review Dash Cam Troubleshooting steps.

Users can create custom video clips of 20 seconds in length that are automatically sent to the cloud. These clips include video captured 10 seconds before and 10 seconds after the button is pressed.

For example the driver can press the button, speak the name of the clip (for example, “that truck cut me off”) and the video will be saved with that phrase as the title to the cloud.

Video clips start 10 seconds prior to beginning recording and continue for 10 seconds after saying, "OK Presto."

1. While driving, say "OK Presto" when you need to start recording.
2. When you hear the beep, name your clip by saying a short title (example: "That truck ran a red light").
3. Clips are automatically available in the portal or app under Videos.

To See Live Video:

1. Navigate to your main Map page and select the appropriate tracker.
2. Select ‘Videos’ button.
3. Select ‘Live Video.’
4. A popup will display the live video and you will see a timer for 1 minute. You can toggle between Inside and Outside view.

Camera Icon = Download a snapshot of the Live Video to your computer.

NOTE: Live view is cellular network dependent and requires a strong cellular signal where the camera is located.

To See Saved Videos:

1. Navigate to the main Map page and select the appropriate tracker.
2. Select ‘Videos’ button.
3. Find video clip in the right-hand rail using Date Range or Alert criteria.
4. A popup box on the map will display the Inside thumbnail, Outside thumbnail, or Street View. Select whether you would like to Play or Save the Inside or Outside view.
    

Play = Stream the clip from the cloud.
Save = Download to your computer.

To See Saved Videos:

1. Navigate to the main Map page and select the appropriate tracker.
2. Select ‘Videos’ button.
3. Find video clip in the right-hand rail using Date Range or Alert criteria.
4. A popup box on the map will display the Inside thumbnail, Outside thumbnail, or Street View. Select whether you would like to Play or Save the Inside or Outside view.

Play = Stream the clip from the cloud.
Save = Download to your computer.

Our solution ties video clips to every GPS alert generated within your Customer Portal. You may access GPS-related video for up to 40 hours of drive time. If you need to save the video for later viewing, click ‘Add’ to save the clip to your Videos Library.

1. Navigate to the main Map page and select the appropriate tracker.
2. Select the ‘Alerts’ button to view all available alerts and filter by Date Range.
3. Click ‘Check for On-Camera Video’ found at the bottom of the Alerts rail.
4. The camera will now load all stored video attached to the GPS alerts occurring within the last 40 hours of drive time.
5. A popup box on the map will display each clip’s Inside thumbnail, Outside thumbnail, or Street View. Select whether you would like to Stream or Add. 
   • Stream = Stream the clip from the camera
   • Add = Save a clip to your video library, which can be accessed later by clicking the Videos button.

Videos saved in your video library are available for 60 days.

REMINDER: You must add the clip to your Video Library to save it for later viewing.

To See Live Video:

1. Navigate to your main Map page and select the appropriate tracker.
2. Select ‘Videos’ button.
3. Select ‘Live Video.’
4. A popup will display the live video and you will see a timer for 1 minute. You can toggle between Inside and Outside view.
    

Camera Icon = Download a snapshot of the Live Video to your computer.

NOTE: Live view is cellular network dependent and requires a strong cellular signal where the camera is located.

Driver-generated alerts are captured and displayed within 20 second Alert Video clips that show exactly what happened during the time period the alert was generated.

These videos can be saved for later viewing at your convenience.

Our solution ties video clips to every GPS alert generated within your Customer Portal. You may access GPS-related video for up to 40 hours of drive time. If you need to save the video for later viewing, click ‘Add’ to save the clip to your Videos Library.

To view alert videos:

1. Navigate to the main Map page and select the appropriate tracker.
2. Select the ‘Alerts’ button to view all available alerts and filter by Date Range.
3. Click ‘Check for On-Camera Video’ found at the bottom of the Alerts rail.
4. The camera will now load all stored video attached to the GPS alerts occurring within the last 40 hours of drive time.
5. A popup box on the map will display each clip’s Inside thumbnail, Outside thumbnail, or Street View. Select whether you would like to Stream or Add. 
   • Stream = Stream the clip from the camera.
   • Add = Save a clip to your video library, which can be accessed later by clicking the Videos button. 

Videos saved in your video library are available for 60 days.

REMINDER: You must add the clip to your Video Library to save it for later viewing.

The Specific Day Video feature enables users to access historical dash camera footage.

This allows the user to conveniently browse the stored video on a timeline in order to easily locate the needed video clips.

Our cameras store up to 40 hours of recorded video at any given time. 

Yes, you can view video for any individual day within the available recorded drive time. 

Each camera has up to 40 hours of local video storage.

To access Camera History from Videos:

1. Navigate to your main Map page and select the appropriate tracker.
2. Select the ‘Videos’ button to view all available videos.
3. Select ‘View Camera History’ on the top right of the Videos rail. The calendar will populate all days with available videos in orange.
4. Select the day you wish to view videos for. A popup box will display an upper and lower rail. The upper rail indicates times for which the ignition of the vehicle was on and thus recording video. The lower rail will outline available video clips during the ignition-on time interval. You can toggle between Inside and Outside views.
   • Use ‘Prev Clip’ and ‘Next Clip’ on the top rail to step through the selected ignition-on time interval.
   • Use the bottom rail to click on particular alert videos and/or select times in between these alerts. You can also step through video footage in 1, 5 or 20 second intervals.

To access View Day from Alerts:

1. Navigate to your main Map page and select the appropriate tracker.
2. Select the ‘Alerts’ button to view all available alerts.
3. Click ‘Check for On-Camera Video’ found at the bottom of the Alerts rail. You’ll be prompted once the video check is successful.
4. The camera will now load all stored video attached to the GPS alerts including ‘View Day.’
   • The View Day icon can be found next to each date in the Alerts rail.
5. Click ‘View Day’ for the day you’d like to view. A popup box will display an upper and lower rail. The upper rail indicates times for which the ignition of the vehicle was on and thus recording video. The lower rail will outline available video clips during the ignition-on time interval. You can toggle between Inside and Outside views.
   • Use ‘Prev Clip’ and ‘Next Clip’ on the top rail to step through the selected ignition-on time interval.
   • Use the bottom rail to click on particular alert videos and/or select times in between these alerts. You can also step through video footage in 1, 5 or 20 second intervals.

Stream = Stream the clip from the camera.
Add to Cloud = Save clip to your video library, which can be accessed by clicking the Videos button. Videos saved in your video library are available for 60 days.
Snapshot = Downloads a snapshot of the clip to your device.

Yes, you can view video for any individual day within the available recorded drive time. 

Each camera has up to 40 hours of local video storage.

To access Camera History from Videos:

1. Navigate to your main Map page and select the appropriate tracker.
2. Select the ‘Videos’ button to view all available videos.
3. Select ‘View Camera History’ on the top right of the Videos rail. The calendar will populate all days with available videos in orange.
4. Select the day you wish to view videos for. A popup box will display an upper and lower rail. The upper rail indicates times for which the ignition of the vehicle was on and thus recording video. The lower rail will outline available video clips during the ignition-on time interval. You can toggle between Inside and Outside views.
   • Use ‘Prev Clip’ and ‘Next Clip’ on the top rail to step through the selected ignition-on time interval.
   • Use the bottom rail to click on particular alert videos and/or select times in between these alerts. You can also step through video footage in 1, 5 or 20 second intervals.

To access View Day from Alerts:

1. Navigate to your main Map page and select the appropriate tracker.
2. Select the ‘Alerts’ button to view all available alerts.
3. Click ‘Check for On-Camera Video’ found at the bottom of the Alerts rail. You’ll be prompted once the video check is successful.
4. The camera will now load all stored video attached to the GPS alerts including ‘View Day.’
   • The View Day icon can be found next to each date in the Alerts rail.
5. Click ‘View Day’ for the day you’d like to view. A popup box will display an upper and lower rail. The upper rail indicates times for which the ignition of the vehicle was on and thus recording video. The lower rail will outline available video clips during the ignition-on time interval. You can toggle between Inside and Outside views.
   • Use ‘Prev Clip’ and ‘Next Clip’ on the top rail to step through the selected ignition-on time interval.
   • Use the bottom rail to click on particular alert videos and/or select times in between these alerts. You can also step through video footage in 1, 5 or 20 second intervals.

Stream = Stream the clip from the camera.
Add to Cloud = Save clip to your video library, which can be accessed by clicking the Videos button. Videos saved in your video library are available for 60 days.
Snapshot = Downloads a snapshot of the clip to your device.

The Alert video and Day View video clips are 20 seconds in length.

User-generated video clips are 20 seconds in length. 10 seconds before “OK Presto” is said, and 10 seconds after.

Users may Stream, Add, or Save a video.

• Streaming a video allows you to watch it once.
• Clicking ‘Add’ on a video will save the video to your videos list for 60 days.
• Any video in the Videos list may be saved to your desktop by clicking ‘Save.’

The Extended Clips feature allows users to retrieve videos of up to 10 minutes in length when necessary.

This significantly enhances the capability to review accident footage, provide proof of service or address other scenarios requiring longer clips.

Live view provides a real-time look of both the interior cab as well as the road in front of the vehicle.

This gives you immediate visibility into current passengers, traffic conditions, landmarks and anything happening both inside and out of the vehicle.  

To view Live View:

1. Navigate to your main Map page and select the appropriate tracker.
2. Select ‘Videos’ button.
3. Select ‘Live Video.’
4. A popup will display the live video and you will see a timer for 1 minute. You can toggle between Inside and Outside view.
    

Camera Icon = Download a snapshot of the Live Video to your computer.

NOTE: Live view is cellular network dependent and requires a strong cellular signal where the camera is located.

Snapshot allows the user to instantly capture a still image of what is happening both inside and outside of the vehicle.

This can be used for documentation, to verify current passengers, see traffic conditions or any monitor activities happening inside or outside of the vehicle.

To take a photo of what the camera currently sees:

1. Navigate to your main Map page and select the appropriate tracker.
2. Select ‘Videos’ button.
3. Select ‘Live Video.’
4. A popup will display the live video and you will see a timer for 1 minute. You can toggle between Inside and Outside view.
5. Select the camera icon to download a snapshot of the Live Video to your computer.

NOTE: Live view is cellular network dependent and requires a strong cellular signal where the camera is located.

The camera records and holds about 40 hours of video on a rolling basis. As the camera records more footage, the oldest footage gets overwritten.

NOTE: Ensure to save any video you need as soon as possible to avoid the camera overwriting the footage. If you are concerned about the camera overwriting the footage you need, remove the camera from power until you are ready to download the video.

There are multiple ways to save your videos.

From the Alerts tab:

1. Select the tracker from your tracker list on the Map page.
2. Select the red Alerts tab and from the Alerts menu on the right, select ‘CHECK FOR ON CAMERA VIDEO.’
3. Select ‘View Day’ to view all videos for the selected day OR select the orange 'Video’ button to stream the video of a specific alert listed.
4. Select ‘STREAM’ to play the video.
5. When the video finishes playing, select ‘Save to Computer.’

From the Videos tab:

1. Select the tracker from your tracker list on the Map page.
2. Select the orange Videos tab and from the Videos menu on the right, select ‘VIEW CAMREA HISTORY.’
3. Select the day you wish to view and navigate to the time of the video along the timeline.
4. Select ‘STREAM’ to play the video.
5. When the video finishes playing, select ‘Save to Computer.’

Videos that appear in the video list will be stored for 60 days and can be downloaded to your desktop by clicking ‘Save’ on the video player window.

The camera is always actively recording when the vehicle ignition is on. After 5 minutes of the ignition being off, the camera enters Guard Mode and a green light on the back of the camera will blink.

• Movement Alert: If Movement is detected in or around the vehicle, the camera is triggered to “wake up” from Guard Mode and capture video, which is added to your Alerts. You can pair this alert with on-camera video using ‘Check for On-Camera Video’ in your Alerts rail.

As long as your dash cam is plugged into the vehicle, you will be protected 24/7.